Customer Service Specialist

  • Location:Conegliano (TV) - Italy
  • Team:B.U. Electrical Enclosures - Customer Service

Our Irinox Electrical Enclosures business unit is looking for a CUSTOMER SERVICE SPECIALIST  to join the Customer Service team in support of the Sales Department.

The ideal candidate, with experience in customer management, is a dynamic and proactive person, with high teamworking skills.

 

The resource will take care of:

• insertion of incoming orders from customers;

• coordination with the sales representative for the correct and timely management of orders;

• control of the order fulfillment dates communicated to customers;

• coordination with the logistics office to ensure that order fulfillment times are respected;

• follow-up contacts with customers.

 

Requirements

• Previous experience in the same role in structured companies, preferably in the sector;

• Excellent knowledge of ENGLISH and GERMAN language;

• Strong predisposition for the technical field;

• Excellent interpersonal and communication skills;

• Mastery of the main IT tools;

• Stress management skills;

• Proactivity.

 

What we offer?

• Initial training course on existing procedures and basic technical training course relating to the products of the Electrical Switchgear Business Unit to make the resource independent.

• International and dynamic work environment.

 

This announcement is addressed to all sexes, pursuant to laws 903/77 and 125/91, and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03